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Privacy Policy

Last updated: August 17, 2015

Hello and welcome to our Privacy Policy. This Privacy Policy helps you to make informed decisions about your relationship with us, so please read it carefully. We hope you are sitting in a comfortable setting. So here we go …

1. Introduction

Thanks for choosing to download our app! To provide you with the Tido Service (or “Service” both as defined in the Terms and Conditions of User), Tido Enterprise GmbH (“Tido”, “us”, “we”, or “our”) needs to collect some information about you. This Privacy Policy is where we describe the information we collect, what we do with it and how we manage and control the use of your information. By using or interacting with Tido Service, you are entering into a binding contract with us and agreeing to the use of your information as explained in the Privacy Policy. If you don’t agree with these terms, then please don’t use the Service.

2. The Information we collect

2.1 Registration

When you sign up to the Service, we may collect information such as your username, password, e-mail address, date of birth, gender, postal code and country. If you connect to the Service using your Facebook credentials, you authorise us to collect your authentication information, such as your username, encrypted access credentials and other information that my be available on or through your Facebook account, including your name, country, hometown, e-mail address, date of birth, gender and networks. We may store this information so that it can be used for the purposes outlined in our use of log data & cookies.

2.2 Usage log data & cookies

When you use the Service, we automatically collect certain information, including: (i) Registration data mentioned in the previous section.; (ii) the details of the queries you make; (iii) your interactions with the Service, including music scores, videos, audio and settings, Third Party content (as defined in the Terms & Conditions) and products and services which are offered, linked or made available on the Service; (iv) technical data, which may include the URL you are coming from, your IP address, unique device ID, MAC address or the Device’s wireless network interface or mobile number used by the Device, mobile network information, language and identifying information, transactional information enabling digital rights management, operating system, and Tido application version; (v) location information: We may store this information so that it can be used in Section 3.

2.3 Payment data

When you make purchases through the Service, Tido does not collect your personal payment details. We may be able to collect data on how many purchases were made with certain devices, country and when the app was installed.

3. How we use the information we collect

We may use the information we collect, including your personal information to: (i) provide, personalise and improve your experience with the Service and products and services made available through the Service, for example by providing customised or localised content and advertising; (ii) ensure technical functioning of the Service and products and services made available through the Service, develop new products and services, and analyse your use of the Service, including your interaction with the application, advertising, products and services that are made available, linked to or offered in the Service; (iii) communicate with you for Service-related purposes, including promotional e-mails or messages; (iv) enable and promote the Service, including features and content of the Service and products and services made available through the Service, such as notifications, suggestions, and integration with third party services; (v) enforce this Privacy Policy and the Terms and Conditions of Use. (links to TOS policy)

By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

We will not use or share your information with anyone except as described in this Privacy Policy.

4. Cookies

Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website, such as Facebook and stored on your computer hard drive. We use cookies to distinguish you from other users of the app. This helps us to provide you with a good experience and also allows us to improve the Services.

5. Communications

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

6. Compliance With Laws

We will disclose your Personal Information where required to do so by law or in accordance with an order of a court of competent jurisdiction, or if we believe that such action is necessary to comply with the law and the reasonable requests of law enforcement or to protect the security or integrity of our Service.

7. Transfer to other countries

Tido processes information about our users on servers located on servers in other countries. Tido may also subcontract processing to or share your information with third parties located in countries, other than your home country. Information collected within the European Economic Area (“EEA”) and Switzerland may, for example, be transferred to, and processed by, companies in the Tido group or other third parties located in a country outside of the EEA and Switzerland, where you may have fewer rights in relation to your information. However, Tido only processes your information as described on this Privacy Policy in every country. You expressly consent to your information being used as set out in this section 7. In the event that a dispute arises with regards to the international transfer of data, you agree that the courts of England and Wales shall have exclusive jurisdiction over the matter.

8. Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for, the content, privacy policies or practices of any third party sites or services.

9. Security

We are committed to protecting our users’ information. Your password protects your user account, so you should use a unique and strong password. While we take reasonable data protection precautions, no security measures are 100% secure, and we do not guarantee the security of user information at any time.

10. Children

Our Service does not address anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from Children under 13. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from a child under age 13 without verification of parental consent, we take steps to remove that information from our servers.

11. Changes to the Privacy Policy

We may update our Privacy Policy from time to time, so please visit the Privacy Policy regularly.If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or through the Service. Your continued use of the Service thereafter constitutes acceptance of the changes.

12. Contact us

If you have any questions or comments about this Privacy Policy, please contact us at

Copyright © 2015 Tido Enterprise GmbH. All rights reserved
Talstraße 10, 04103 Leipzig, Germany